Privacy Policy

1. Introduction

CarWiseIQ is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car marketplace platform in Iraq and Kurdistan. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Account information (name, email address, password, phone number)
• Profile information (location - GPS data collected automatically)
• Vehicle listing information (car details, uploaded photos, pricing)
• Communication data (messages between buyers and sellers)
• Usage data and analytics for AI model training
• Device information (browser type, IP address, device ID)

3. How We Collect Information

We collect information through the following methods:

• Information you provide directly (registration, listings, messages)
• Automatically collected data (location via GPS, cookies, analytics)
• Photos uploaded by users for car listings

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our car marketplace services
• Process and facilitate car buying/selling transactions
• Train and improve our AI valuation models
• Send service-related notifications and updates
• Send marketing communications (users can opt-out)
• Verify user identity and prevent fraud
• Analyze usage patterns to improve platform
• Generate market insights and pricing data
• Facilitate messaging between buyers and sellers

5. Third-Party Services

We use the following third-party services:

• Google Maps (for location services)
• Payment gateways (for secure transactions)
• Cloud storage providers (AWS/Google Cloud for data storage)
• Social media integration (Facebook/Google for optional login)
• Analytics tools (Google Analytics for platform improvement)

6. Information Sharing

We do NOT sell your personal information. We may share your information in the following circumstances:

• Phone numbers in listings are visible to all users when you create a listing
• Shared with buyers/sellers when you initiate contact
• Shared with third-party service providers (listed above)
• Shared when required by Iraqi law or legal process
• Shared to protect rights, safety, and security

7. Data Security

We implement industry-standard encryption for data transmission, secure servers and databases, regular security audits, and limited employee access to personal data.

• Encryption for data transmission
• Secure servers and databases
• Regular security audits
• Limited employee access to personal data

However, please note that no online system is 100% secure.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access your personal data through profile settings
• Update or correct your information
• Delete your account by contacting support
• Opt-out of marketing emails/notifications in settings
• Disable location services (may limit functionality)
• Request data export or deletion

You can exercise these rights by accessing your profile settings or contacting us at [email protected].

9. Data Retention

• Active accounts: Data retained while account is active
• Deleted accounts: Data retained for 60 days then permanently deleted
• Exception: Legal requirements may require longer retention
• Transaction records kept for 7 years for legal/tax purposes

10. Cookies and Tracking

We use cookies and similar tracking technologies. Types of cookies we use:

Types of cookies we use:

• Essential cookies (required for website functionality)
• Analytics cookies (Google Analytics for usage tracking)
• Preference cookies (language, settings)
• Marketing cookies (optional, can be disabled)

Users can manage cookie preferences in browser settings.

11. Children's Privacy

Our service is not intended for users under 18 years old. We do not knowingly collect data from minors. If discovered, we will delete such data immediately.

12. Changes to Privacy Policy

We may update this policy periodically. The "Last updated" date is shown at the top. Users notified of major changes via email. Continued use implies acceptance of changes.

13. International Data Transfers

Data primarily stored and processed in Iraq. Third-party services may process data outside Iraq. We ensure appropriate safeguards for data protection.

14. Iraqi Law Compliance

This policy complies with applicable Iraqi laws and regulations. Users have rights under Iraqi consumer protection laws.